Exchange & Refund Policy

1. Introduction

Interactify is a comprehensive Customer Relationship Management (CRM) platform that provides digital solutions for Fintech businesses, including CRM systems, API integration, mailing systems, and lead management services. We are committed to delivering high-quality services and ensuring that our customers are satisfied with their purchases.

2.Refund Policy

Interactify does not offer refunds on any of our digital services. Once you have purchased a digital service, you gain immediate and permanent access to it. However, we understand that there may be situations where you are not completely satisfied with your purchase. We encourage you to contact us so that we can address and resolve any issues you may have.

3.Exchange Policy

Interactify offers a 15-day exchange policy on all of our digital services, with the exception of our Quality Lead Data services. If you are not satisfied with a digital service that you have purchased, you may exchange it for another service of equal value within 15 days of your purchase.

To exchange a digital service, please contact us with your order number and the name of the service you wish to exchange. We will process your exchange and provide you with access to the new service.

4. Exceptions:

The following exceptions apply to our refund and exchange policy:

  • Quality Lead Data Services: These services are not eligible for refunds or exchanges, as they are custom-generated for each customer and cannot be returned or exchanged.
  • Discounted Services: Services purchased at a discount are not eligible for refunds or exchanges.
  • Services That Have Been Used: Services that have been used or partially used are not eligible for refunds or exchanges.
5.How to Request an Exchange

To request an exchange, please contact us at support@interactify.in within 15 days of your purchase. Please provide your order number and the name of the service you would like to exchange. We will then process your request and provide further instructions.

6. Contact Us

If you have any questions about our exchange policy, please contact us at support@interactify.in info@interactify.in